Move your vehicle to a safe location
If you or anyone involved in the accident appears to be injured be sure to tell the 911 emergency dispatcher who is injured and how bad they appear to be injured, e.g., is someone unconscious, is someone bleeding from their head, is someone holding their leg and crying out in pain.
Contact the police to report the accident and when they show up ask them to prepare a traffic collision report.
If you have a camera, make sure to take pictures of damage to all vehicles involved, the scene of the accident, and all parties involved
- Phone Number
- Home Address
- Driver’s license Number
- Auto Insurance carrier / policy number
- Year of car
- Make of car
- Model of car
- License plate number (including state)
Ask people that are nearby if they witnessed what happened and ask them what they saw and heard; and ask for their name and phone number.
DO NOT Admit Fault
Do not admit fault and do not accuse anyone else of being at fault. Just collect the information you need to help you make a claim and to prove that you were not at fault. Most of the time the other people involved will later deny fault even after admitting it verbally at the scene.
Take Notes – Document
It’s a good idea to write down details about the loss while it’s still fresh in your mind. Include as many details as possible, such as:
- The direction the vehicles were traveling
- How fast the vehicles were traveling
- Did anyone apply their brakes, use their horn, or try to avoid the accident?
- What were the road conditions like, e.g., wet, dry, debris on the roadway, etc.?
- Was traffic heavy or light?